Frequently Asked Questions (FAQs)
Click on the Topic Heading in which you are interested.
1. Q: When should I have my financial aid in place so it can be used to pay toward
my student account charges?
A: See our Important Dates information.
2. Q: Are there any other important dates of which I should be aware?
A: Yes. See Limited Need-Based Fund Consideration and Non-Limited Need-Based Fund Consideration under our Important Dates information.
1. Q: Why must male students register with the U. S. Selective Service System
in order to considered for Federal Student Aid (FSA) and State of Georgia Financial Aid?
A: See our information regarding Selective Service Registration.
2. Q: Are international students eligible for Federal Student Aid (FSA) or State of Georgia Financial Aid?
A: No. International students are not eligible for FSA or State of Georgia financial aid. See Ineligible Non-Citizens for more information.
3. Q: I am not a U.S. Citizen, but I am a Permanent Resident Alien. Am I eligible
to apply for financial aid?
A: Yes, you are eligible to apply for financial aid. See the information under U.S. Citizen and Eligible Non-Citizen.
1. Q: What is Satisfactory Academic Progress (SAP) and how can it affect my Federal Student Aid (FSA) and State of Georgia Financial Aid eligibility?
A: In order to receive the FSA and State of Georgia Financial Aid for which they are otherwise eligible, students must me making SAP. Click here to read the Undergraduate or Graduate/Professional Student SAP policies and procedures.
1. Q: How do I apply for Federal Student Aid (FSA) and/or the HOPE or Zell Miller
A: See Apply for Aid.
2. Q: I completed my FAFSA and received my Student Aid Report from the Department of Education. How do I learn what my financial aid application
status is at OSFA?
A: We have provided specific information regarding this topic under Your Application Status on Athena.
3. Q: My parents do not claim me on their federal tax return and are not providing
financial support. Does that make me an independent student and I don't have to provide
parental information on my Free Application for Federal Student Aid (FAFSA)?
A: No, that does not make you an independent student. See the information regarding dependent vs independent students on StudentAid.gov.
A: However, if you are unable to provide parent information on your FAFSA due to special circumstances, contact the UGA Office of Student Financial Aid (OSFA).
1. Q: I just looked at the Student Aid Report (SAR) the Department of Education sent me after they processed my Free Application for Federal Aid (FAFSA). According to the SAR, I have been selected for something called "verification".
What do I do now?
A: See the information we have provided under Verification of Free Application for Federal Student Aid (FAFSA) Information.
1. Q: I am trying to construct a budget so I will know how much money I will need
to attend UGA this fall and spring. Does OSFA have some information that can help
me do this?
A: Yes. See the information we have provided under Costs.
2. Q: Does OSFA have a worksheet I can use to construct my personal budget?
A: Yes. Click here (PDF) to see the budgeting worksheet you can print.
1. Q: What types of aid are available at UGA?
A: See the information provided under Types of Aid.
1. Q: How do I get access to my financial aid award?
A: See the information provided under Awards on Athena.
1. Q: I am in a degree program that charges a specialized (differential) tuition
rate. Why doesn't the Zell Miller Scholarship cover this differential tuition charge?
A: The Zell Miller Scholarship pays 100% of this year's standard undergraduate tuition rate. It does not cover tuition rates higher than the standard rate.
2. Q: Do the HOPE and Zell Miller Scholarships pay toward any charges other than
A: Neither scholarship program pays anything toward fees, books, supplies or other charges.
4. Q: Can a graduate or professional student receive the HOPE or Zell Miller Scholarship?
A: Generally, no. However, students enrolled in a graduate degree or professional degree program who have never received a baccalaureate degree may qualify if they also meet all other HOPE or Zell Miller Scholarship eligibility criteria. See HOPE and Zell Miller Scholarships on our Web site.
5. Q: Must I enroll full-time to receive the HOPE or Zell Miller Scholarship?
A: No. Neither scholarship has a minimum enrollment requirement.
6. Q: Must I reapply for the HOPE or Zell Miller Scholarship every year?
A: Students who complete the Georgia Scholarship/Grant Application (GSFAPPS) process generally only need to apply one time. Students who complete the Free Application for Federal Student Aid (FAFSA) must complete a new FAFSA for each Award Year.
1. Q: What is Federal Work-Study (FWS)?
A: Click here for information regarding the FWS program.
1. Q: Where can I get information regarding the federal student loan programs?
A: Click here to go to Types of Aid on our Web site. Once there, click on Undergraduate Aid or Graduate/Professional Aid to learn abut the types of loans for which you can apply.
2. Q: I did not accept any of the Federal Direct Loans I was offered on my current
financial aid Award, but now I would like to receive them. What can I do?
A: You can complete our on-line Change in Aid Request by logging in to My OSFA Portal.
3. Q: Can I return my Federal Direct Loan (FDL) funds if I decide I don't need
A: Yes. If you received an FDL disbursement you can return them to UGA Student Accounts within 120 days of the disbursement date without any penalty. We do recommend you return these funds within 30 days of the disbursement date so the repayment can be processed by both the University and the Direct Loan Servicer in a timely manner. Contact the UGA Student Accounts Office at (706) 542-2965 for further instructions.
4. Q: How do I cancel or reduce future FDL disbursements?
A: You can complete the Change in Aid Request by logging in to My OSFA Portal.
1. Q: If I have been awarded financial aid, can I still receive it if I go on
a Study Abroad program?
A: Yes, in most cases you can. Go to our Study Abroad & Financial Aid web page and read the information provided regarding Federal Student Aid and HOPE/Zell Miller Scholarships and the various types of study abroad programs.
Can I use my HOPE or Zell Miller Scholarship while participating in Double Dawgs Program?
The HOPE and Zell Miller Scholarships allow for a maximum of 127 attempted or paid hours, whichever is reached first, for students who have not yet completed a bachelor’s degree. Please click here to see the maximum amount the HOPE and Zell Miller Scholarships will pay. The student is responsible for the amount of tuition not covered by HOPE or the Zell Miller Scholarship.
Once a student meets the requirements for graduation from the undergraduate program, they are no longer eligible for the HOPE or Zell Miller Scholarships.
Can I use my undergraduate federal student financial aid, such as the Federal Pell Grant and the Federal Direct Subsidized Loan, toward the Double Dawgs Program?
Undergraduate level federal student financial aid can typically be used for the first four years of the Double Dawgs Program, as long as the student’s primary degree program is still the undergraduate program and the graduate level hours taken by the student fulfill undergraduate degree program requirements. Once the student’s primary degree program is the graduate level degree, the student no longer qualifies for undergraduate federal financial aid.
Once a student meets the requirements for graduation from the undergraduate program, the student is no longer eligible for federal financial aid at the undergraduate level.
How do I complete my Free Application for Federal Student Aid (FAFSA) while in the Double Dawgs Program?
While in the undergraduate portion of the Double Dawgs Program, students should indicate on the FAFSA they are in an undergraduate program on question #29 and provide their parents information if otherwise required.
Once a student is admitted to the graduate portion of the Double Dawgs Program, students should indicate on the FAFSA they are in a graduate program on question #29. Parental information will not be required.
It is important that the degree level information provided on the FAFSA matches the degree level information in Athena. If the information does not match, OSFA must require students to correct their FAFSA which will delay financial aid processing.
Do I need to maintain Satisfactory Academic Progress (SAP) to receive aid while in the Double Dawgs Program?
Yes. The Undergraduate SAP Policy applies while students are in the undergraduate portion of the program.
The Graduate SAP Policy applies while students are in the graduate portion of the program.
Where can I get additional information on the Double Dawgs Program?
Additional information on the Double Dawgs Program can be found here.
1. Q: How do I find financial aid information for students enrolled in programs
at Gwinnett, Griffin, Tifton, and Buckhead?
A: If you have questions regarding your financial aid or how to apply for aid, please call our Athens office at (706) 542-6147. If you prefer, you can e-mail us at email@example.com. We also encourage you to review our website.
2. Q: What happens to my financial aid if I withdraw from a class?
A: In addition to the possible impact on your enrollment status at the university, withdrawing from some or all of your classes can affect your financial aid eligibility primarily because of the impact on the 67% Pace of Completion and Maximum Total Attempted Hours standards of the financial aid Satisfactory Academic Progress (SAP) Policy. Also see the information provided under Withdrawing or being Withdrawn from a Course(s) and Withdrawing or being Withdrawn from All Courses.
3. Q: Can dropping one or more courses during the official Drop/Add period affect
my financial aid award?
A: Yes it can. See the information we provided under Dropping a Course(s).
1. Q: I am having problems accessing Athena. Where can I get help?
A: UGA EITS manages Athena technology. Click here to access their Athena information.
2. Q: How do I get a UGAMail address?
A: You must complete the Request MyID (only available on the UGA campus network).