Frequently Asked Questions (FAQs)

Click on the Topic Heading in which you are interested.

Dates

General Eligibility

Satisfactory Academic Progress (SAP)

Application Procedures

Verification of FAFSA Information

Costs

Types of Aid

Financial Aid Awards

Grants

HOPE/Zell Miller Scholarships

Federal Work-Study

Loans

Study Abroad

Miscellaneous

Technology Issues

Dates

1.    Q:  When should I have my financial aid in place so it can be used to pay toward my student account charges?
       A:  See our Important Dates information.

2.    Q:  Are there any other important dates of which I should be aware?
       A:  Yes.  See Limited Need-Based Fund Consideration and Non-Limited Need-Based Fund Consideration under our Important Dates information.  

General Eligibility

1.    Q:  Why must male students register with the U. S. Selective Service System in order to considered for Federal Student Aid (FSA) and State of Georgia Financial Aid?
       A:  See our information regarding Selective Service Registration.

2.    Q:  Are international students eligible for Federal Student Aid (FSA) or State of Georgia Financial Aid?
       A:  No.  International students are not eligible for FSA or State of Georgia financial aid.  See Ineligible Non-Citizens for more information.

3.    Q:  I am not a U.S. Citizen, but I am a Permanent Resident Alien.  Am I eligible for financial aid?
       A:  Yes, you are eligible to apply for financial aid.  See the information under U.S. Citizen and Eligible Non-Citizen.   

Satisfactory Academic Progress

1.    Q:  What is Satisfactory Academic Progress (SAP) and how can it affect my Federal Student Aid (FSA) and State of Georgia Financial Aid eligibility?
       A:  In order to receive the FSA and State of Georgia Financial Aid for which they are otherwise eligible, students must me making SAP.  Click here to read the Undergraduate or Graduate/Professional Student SAP policies and procedures.

Application Procedures

1.    Q:  How do I apply for Federal Student Aid (FSA) and/or the HOPE or Zell Miller Scholarship?
       A:  See Apply for Aid.

2.    Q:  I completed my FAFSA and received my Student Aid Report from the Department of Education.  How do I learn what my financial aid application status is at OSFA?
       A:  We have provided specific information regarding this topic under Your Application Status on Athena

3.    Q:  My parents do not claim me on their federal tax return and are not providing financial support.  Does that make me an independent student and I don't have to provide parental information on my Free Application for Federal Student Aid (FAFSA)?
       A:   No, that does not make you an independent student.  See the information regarding dependent vs independent students on StudentAid.gov.
       A:   However, if you are unable to provide parent information on your FAFSA due to special circumstances, contact the UGA Office of Student Financial Aid (OSFA).  

Verification of FAFSA Information

1.    Q:  I just looked at the Student Aid Report (SAR) the Department of Education sent me after they processed my Free Application for Federal Aid (FAFSA).  According to the SAR, I have been selected for something called "verification".  What do I do now?
       A:  See the information we have provided under Verification of Free Application for Federal Student Aid (FAFSA) Information.  

Costs

1.    Q:  I am trying to construct a budget so I will know how much money I will need to attend UGA this fall and spring.  Does OSFA have some information that can help me do this?
       A:  Yes.  See the information we have provided under Costs.

2.    Q:  Does OSFA have a worksheet I can use to construct my personal budget?
       A:   Yes.  Click here to see the budgeting worksheet you can print.

Types of Aid

1.    Q:  What types of aid are available at UGA?
       A:   See the information provided under Types of Aid.

Financial Aid Awards

1.    Q:  How do I get access to my financial aid award?
       A:  See the information provided under Awards on Athena

Grants

1.    Q:  What are grants and what kind of financial aid grants are available to UGA students?
       A:  Grants are a form of gift aid.  See "Grants" under Types of Aid on our web site. 

HOPE & Zell Miller Scholarships

1.    Q:  I am in a degree program that charges a specialized (differential) tuition rate.  Why doesn't the Zell Miller Scholarship cover this differential tuition charge?
       A:  The Zell Miller Scholarship pays 100% of this year's standard undergraduate tuition rate.  It does not cover tuition rates higher than the standard rate.

2.    Q:  Do the HOPE and Zell Miller Scholarships pay toward any charges other than tuition?
       A:  Neither scholarship program pays anything toward fees, books, supplies or other charges.

3.    Q:  Where can I find more detailed information regarding the HOPE or Zell Miller Scholarship?
       A:  See HOPE Scholarship and Zell Miller Scholarship under Types of Aid.

4.    Q:  Can a graduate or professional student receive the HOPE or Zell Miller Scholarship?
       A:  Generally, no.  However, students enrolled in a graduate degree or professional degree program who have never received a baccalaureate degree may qualify if they also meet all other HOPE or Zell Miller Scholarship eligibility criteria.  See HOPE Scholarship and Zell Miller Scholarship on our Web site.

5.    Q:  Must I enroll full-time to receive the HOPE or Zell Miller Scholarship?
       A:  No.  Neither scholarship has a minimum enrollment requirement.

6.    Q:  Must I reapply for the HOPE or Zell Miller Scholarship every year?
       A:  Students who complete the Georgia Scholarship/Grant Application (GSFAPPS) process generally only need to apply one time.  Students who complete the Free Application for Federal Student Aid (FAFSA) must complete a new FAFSA for each Award Year.  

Federal Work-Study

1.    Q:  What is Federal Work-Study (FWS)?
       A:  Click here for information regarding the FWS program.    
 

Loans

1.    Q:  Where can I get information regarding the federal student loan programs?
       A:  Click here to go to Types of Aid on our Web site.  Once there, click on Undergraduate Aid or Graduate/Professional Aid to learn abut the types of loans for which you can apply.

2.    Q:  I did not accept any of the Federal Direct Loans I was offered on my current financial aid Award, but now I would like to receive them.  What can I do?
       A: You can complete our on-line Change in Aid Request by logging in to My OSFA Portal.

3.    Q:  Can I return my Federal Direct Loan (FDL) funds if I decide I don't need them?
       A:  Yes.  If you received an FDL disbursement you can return them to UGA Student Accounts within 120 days of the disbursement date without any penalty.  We do recommend you return these funds within 30 days of the disbursement date so the repayment can be processed by both the University and the Direct Loan Servicer in a timely manner.  Contact the UGA Student Accounts Office at (706) 542-2965 for further instructions.

 4.   Q:  How do I cancel or reduce future FDL disbursements?
        A:  You can complete the Change in Aid Request by logging in to My OSFA Portal.    

Study Abroad

1.    Q:  If I have been awarded financial aid, can I still receive it if I go on a Study Abroad program?
       A:  Yes, in most cases you can. Go to our Study Abroad & Financial Aid web page and read the information provided regarding Federal Student Aid and HOPE/Zell Miller Scholarships and the various types of study abroad programs.

 

Miscellaneous

1.    Q:  How do I find financial aid information for students enrolled in programs at Gwinnett, Griffin, Tifton, and Buckhead?
       A:  If you have questions regarding your financial aid or how to apply for aid, please call our Athens office at (706) 542-6147 after the automated message begins and ask to speak with a financial aid advisor.  If you prefer, you can e-mail us at osfa@uga.edu.  We also encourage you to review our website.

2.    Q:  What happens to my financial aid if I withdraw from a class?
       A:  In addition to the possible impact on your enrollment status at the university, withdrawing from some or all of your classes can affect your financial aid eligibility primarily because of the impact on the 67% Pace of Completion and Maximum Total Attempted Hours standards of the financial aid Satisfactory Academic Progress (SAP) Policy.  Also see the information provided under Withdrawing or being Withdrawn from a Course(s) and Withdrawing or being Withdrawn from All Courses.

3.    Q:  Can dropping one or more courses during the official Drop/Add period affect my financial aid award?
       A:  Yes it can.  See the information we provided under Dropping a Course(s).

Technology Issues

1.    Q:  I am having problems accessing Athena.  Where can I get help?
       A:  UGA EITS manages Athena technology.  Click here to access their Athena information. 

2.    Q:  How do I get a UGAMail address?
       A:  You must complete the Request MyID (only available on the UGA campus network).